Thank you for considering Turfscapes as your provider for all of your outdoor needs. We primarily cater to the discerning residential and commercial customer in the Longview, TX area who is looking for a step above the level of service they are currently experiencing. It is no secret that we are more expensive than most of the “crowd” of landscape contractors in Longview and here are some of the reasons why:
Like other service companies we too make mistakes. We aren’t going to promise that you will always be happy with our service. What we are committed to is this: we take care of the situation at all costs. This sets us apart from our competition in a big way. Accidents and mistakes happen. But we will make sure that at the end of the process you are satisfied with how we handled it.
Our employees and contractors are screened by management to ensure the safety of you and your family. One of the main things we keep in mind while we gather information about prospective employees is this: if we wouldn’t trust them at our houses we will not send them to yours. All of our full time employees wear uniform shirts and pants so that you know without a doubt who is on your property. We pay our team top dollar so that we can pick and choose the most experienced and qualified staff. A bi-product of this that we retain employees longer so that you will see familiar faces at every service visit.
Training and QHP
We invest time and resources into sending our management staff to continuing education classes and on researching new plant types and methods. They in turn train our employees on quality horticultural practices (QHP) and integrated pest management (IPM). We are firm believers in doing what is best for the long term health of your landscapes instead of short lived beauty. Sometimes this means that there’s cut back plant material that looks ugly or grass that is not perfectly green. Ask any of our clients that have been with us more than a few years and they will tell you the difference over the years as their landscape takes shape. We want you to be happy with what we have done 5 or 10 years from now, not just today.
We maintain General Liability, Workmans Compensation, Commercial Auto, and other lines of insurance to insure the safety of you and your property. Most of our competitors do not go to the time and expense of this but we believe it is essential for all parties involved to be property protected.
At the end of the day our reputation is at stake. Our kids go to school with your kids. We see you at the local store or at church. We eat at the same restaurants as you. We want to be able to look you in the eye and know that we did everything we could to take care of your needs. We want to maintain a long term positive relationship with you and do business for years to come.